Check Your Spam Folder
Secure Access uses SparkPost as the service to deliver email. Some mail filters, either at the local level or even at a transport layer (for example, an ISP) may block communications from SparkPost as marketing-related spam. If you do not receive your scheduled reports, check the spam filter at your mail server gateway. Whether your mail server gateway is hosted locally or in the cloud, it's likely the email was quarantined at that level.