Network thresholds
| Metric |
 Healthy |
 At Risk |
 Unhealthy |
|---|---|---|---|
| Jitter | <30 | 30 < value < 40 | >40 |
| Packet loss | <10 | 10 < value < 20 | >20 |
| Average latency | <100 | 100 < value < 150 | >150 |
Experience Insights calculates endpoint health status as follows:
-
Healthy when all six metrics are in the healthy threshold. -
At Risk when at least one of the six metrics is at risk. -
Unhealthy:-
When Wi-Fi signal is in the unhealthy threshold.
- Or, when all three network metrics are in the unhealthy threshold: Jitter, Packet loss, Average latency.
-
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If an endpoint's CPU or Memory metric is in the unhealthy threshold when others are not, summary Health Status will be at risk, not unhealthy.
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