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Cisco Secure Access Help Manage DNS and DDNS Servers Map DDNS Servers to Regions Procedure

Last updated: Aug 07, 2025

Procedure

The following procedure describes how to map DNS servers configured in regions across your Secure Access organization. DNS settings are part of the General settings when setting up VPN profiles, thus this procedure covers only a subset of the VPN profile set up. For more information, see:

  1. Navigate to Connect > End User Connectivity > Virtual Private Network.

  2. For VPN Profiles, click + VPN Profile.

  3. Enter a meaningful VPN profile name for this profile.

  4. Enter an optional Display name for this profile. This is a customizable and flexible label that is displayed to end-users of the Cisco Secure Client for ease-of-selection when choosing the appropriate profile.

  5. Enter the Default Domain.

  6. Review the DNS Servers options.

    1. By default, the DNS Servers is set to Region specified, meaning that the VPN profile uses the DNS specified for the region.

    2. Check DDNS Servers updates to include dynamic updates to the mappings of domain names to IP addresses when a remote user's network IP address changes. By default, the DDNS Servers is set to Region specified, meaning that the VPN profile uses the DDNS specified for the region.

    3. Click View DDNS server mapping to see the list of DNS servers mapped to regions.

    4. (Optional) To choose a DNS pair other than the default regional DNS, click Custom specified, then click Map DDNS servers to open an configurable view of all available DNS servers for a VPN profile.

    5. (Optional) Use the DDNS Servers drop-downs to map any DDNS server changes for a corresponding Region . Click Save to change the DDNS settings, or click Cancel to exit.

    6. (Optional) To choose one DDNS pair for all regions, check Select one DDNS server for all the regions.

    7. (Optional) Select a DDNS server pair from the available drop-down list to be applied to all regions. Optionally, click + DDNS server to configure a new DDNS server option. See Manage DNS Servers for more information.

    8. (Optional) Click Save to change the DDNS settings, or click Cancel to exit.