Software Secure Access
Activity Manage

Run Diagnostic and Techsupport Scripts

Run the diagnostic or techsupport scripts to troubleshoot the resource connector in the container.

  1. Log into the host machine with a user account that has sudo access.
  2. Run the diagnostic and troubleshooting scripts.
    1. For the diagnostic script, run:

      /opt/connector/data/bin/diagnostic
      
    2. For the techsupport script, run:

      sudo /opt/connector/data/bin/techsupport