Experience Insights Onboard Experience Insights Procedure

Last updated: Aug 22, 2025

Procedure

Navigate to Experience Insights > Insights Management > Management, then click Begin onboarding.

Before you begin

  • An active Cisco ThousandEyes account with the Organization Admin role. For more information, see Role-Based Access Control and Built-in Roles and Permissions in ThousandEyes documentation.
    • The administrator who received email notification of Secure Access activation will also receive email notification of ThousandEyes activation. Follow ThousandEyes provisioning instructions within 72 hours of receiving the activation email. If the activation email is expired, visit the ThousandEyes login page and click Forgot password?
  • The ThousandEyes login account group is correct for integration with Experience Insights.
  • Cisco Secure Client must be installed on your endpoints. The ThousandEyes endpoint agent is included in the installation.
  • If you intend to use RAVPN as the target for the synthetic network default test, it must be configured.