Cannot begin enrollment
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Cannot begin enrollment. Contact your IT help desk about these errors. |
Occurs when there is a KDF, DHA, or TPM error or some combination. |
Device registration error
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An issue with the Device Desktop occurred. Contact your IT help desk. |
Occurs when Duo desktop is not installed, is not running, or is non-responsive. The user is asked to ensure that the app is running or contact IT help desk for assistance. |
Server certification error
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Error initiating enrollment |
Client is unable to verify the proxy server certificate. |
Cannot connect to DHA
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Occurs when the client is unable to communicate with the Device Health application because DHA is not installed. |