Troubleshoot iOS Devices
To troubleshoot enrolled iOS devices:
- Confirm that the Zero Trust Access relay configuration was added:
- On the device, go to .
- In the Per-App Relays section, Zero Trust displays.
- To view information about the Zero Trust relay configuration, click the (i) icon.
- Confirm that Zero Trust Access logs are available:
- In the Zero Trust Access application, go to Settings.
- Choose Troubleshooting.
- Confirm that the sync configurations and user unenrollment page displays:
- In the Zero Trust Access application, click the status frame.