Software Secure Access
Activity Manage

Verify the UPN and preferred_username Mapping

In the Okta OIDC app, verify that the user principal name (UPN) maps to the preferred_username attribute. The Okta OIDC IdP app must send the UPN for the preferred_username claim in the ID token.

For information about provisioning users and groups in Secure Access, see Provision Users and Groups from Okta.