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Experience Insights Onboard Experience Insights Procedure Step 1: ThousandEyes integration

Last updated: Aug 07, 2025

Step 1: ThousandEyes integration

Experience Insights requires the integration of your ThousandEyes account. Click the Integrate button to launch ThousandEyes and follow the onscreen prompts.

Log into ThousandEyes using an account with the Organization Admin role.

Confirm that you authorize the following Secure Access permissions in ThousandEyes:

  • Read organization - Allows the reading of the organization credentials, account groups, users, user events, roles, permissions, usage and quotas.
  • Manage endpoint agents - Allows the end user to manage their endpoint agents.
  • Manage endpoint tests - Allows the end user to manage their endpoint tests.
  • Manage tags - Allows the end user to manage their tags and labels.
  • Read tests - Allows the end user to read their tests and the respective results.

 
OAuth 2.0 with ThousandEyes

ThousandEyes uses the OAuth 2.0 protocol to grant Secure Access limited access to your ThousandEyes data. For more information, see OAuth 2.0 with ThousandEyes.

Once you confirm, the Experience Insights onboarding wizard reloads with the Integration successful message. Click Next.