Software Secure Access
Activity Manage

Managed iOS MobiConnect Registration Procedure

Last updated: Aug 07, 2025

Procedure


 
You must log into your Secure Access dashboard as an administrator.
  1. In Secure Access, navigate to Connect > End User Connectivity and click Internet Security. Click the iOS tab.
  2. Under the MDM Managed Devices section, click Download.
  3. In the Configure Managed iOS Clients window, click Download.
  4. Add the administrator's email address to which the problem report will be sent when an issue occurs and click Download.

    This email address is where diagnostic reports are sent when a user clicks the I icon from within the iOS device. Once set, this email address is automatically added when managing an MDM.

  5. Copy and paste the XML code between the <!-- MobiConnect... --> comments into your MDM profile.

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
        <dict>
            <key>PayloadContent</key>
            <array>
    <!-- MobiConnect - copy from here to paste into the MobiConnect UI to provision a DNS proxy -->
                <dict>
                  ...
                </dict>
    <!-- MobiConnect - end copy -->
    
  6. In your new profile, applied for the CSC group, choose Custom Settings, and then Configure. Paste the edited XML here.

    If successful, your mobile device registers with Secure Access and is listed at Resources > Roaming Devices > Mobile Operating Systems. CSC on your mobile device updates to connect to Secure Access so that your iOS device is protected by Secure Access.

    If you have anonymized your device (see Anonymize Devices), Secure Access hides the device's true label name by replacing it with the device's serial number. Existing active devices anonymize with 24 hours. New devices anonymize immediately.

As no changes can be made in Secure Access to the actual provisioned device, these mobile devices are simply listed in Secure Access as identities; however, you can now use Secure Access to apply policies to these mobile device identities. For more information, see Apply a DNS Policy to Your Mobile Device.