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Managed Android Troubleshooting Missing CA Certificate

Last updated: Aug 07, 2025

Missing CA Certificate

If the Secure Access block page is not displayed but you see, instead, a warning about an insecure page, then there might be an error due to a missing Secure Access root certificate.

  1. Download the Cisco Secure Access root certificate. For more information about downloading the root certificate, Install the Cisco Secure Access Root Certificate .
  2. Secure the device with your PIN, password or pattern lock.
  3. Install the certificate you downloaded.
  4. Select the certificate file.
  5. Reload the block page in your browser.