Software Secure Access
Activity Manage

Generate Diagnostics and Share the Secure Access Reports

  1. On your iOS device, in the Cisco Security Connector app, navigate to Umbrella details > Diagnostics > Generate Diagnostics.
  2. Tap Start. The diagnostic report starts generating.
  3. When the diagnostic report is complete, navigate to About > Report a Problem...
  4. Enter a problem description, then tap Next.
  5. When prompted, enter a password, and then click Share.

     
    If email is configured, the diagnostics report can be shared through email.
  6. Share the Secure Access diagnostic report files through iCloud, Airdrop, Webex, iMessage, or other apps.

     
    You may not share the Secure Access diagnostic report with the following apps natively: Facebook, Twitter, Weibo, Flickr, and Tencent Weibo.