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Cisco Secure Client Get Started and Manage Client-based Zero Trust Access from Mobile Devices Set up the Zero Trust Access App for Android on Samsung Devices (Optional) Set up the Android device for Zero Trust Access using MDM Set up the App on the Samsung Device

Last updated: Aug 07, 2025

Set up the App on the Samsung Device

  1. On the Samsung device, sign into your Google Play store account.
  2. Install the Ivanti Go app from the Google Play store.
  3. Load the Ivanti Go app and enter your work email address, which will enroll you to the MDM.
  4. Enter your Ivanti password.
  5. Follow the remaining steps to complete MDM enrollment.
  6. Your device should now have a Work profile managed by your MDM. This is a partitioned space on the phone where "work apps" can be installed separate from your personal apps. Work apps appear with a small briefcase over them to help distinguish them from personal apps.
  7. On the device, swipe up from the bottom of the phone. This should show a list of installed apps. Notice at the bottom it will show "Personal" and "Work". Tapping Work will show the apps installed on the work profile.
  8. In the Ivanti dashboard, navigate to Devices > Devices.
  9. Find your device in the list by name or model number.
  10. Click the device and click the "Installed Apps" tab.
  11. It may take a few minutes, but the KSP app should be installed on the device and appear in this list along with any other apps that are configured to install.
  12. On the device, open the Knox Service Plugin app (KSP) from the Work profile.
  13. The work profile should display a configuration and a successful result. If not, tap the "APPLY LATEST POLICIES" button to update it.
  14. Add your Google Play store account to the work profile (Android Settings -> ‘Manage Accounts' -> select ‘Work' -> ‘Add Account'.
  15. In the work profile, open the Play Store app and make sure to select the user's Google Play store account.
  16. In the search field, type “Cisco Zero Trust Access” (or the app ID "com.cisco.secureclient.zta"). This should display the Cisco Zero Trust Access app.
  17. Tap and install the Cisco Zero Trust Access app from https://play.google.com/store/apps/details?id=com.cisco.secureclient.zta.
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