Software Secure Access
Activity Manage

Diagnostic Codes for Other Connector Issues

Code for Daemon Init State Recommended Action If Issues Persist
6 None; there are no issues. N/A
101 Deploy a new connector instance. --
102 Deploy a new connector instance. Ensure that you have correctly copied the provisioning key. --
103 Deploy a new connector instance. Contact Support (Cisco TAC)
104 Deploy a new connector instance. Contact Support (Cisco TAC)
105 Deploy a new connector instance. --
106 Ensure that you have correctly copied the provisioning key. Ensure that connector can connec to the Secure Access cloud. For more information, see Allow Resource Connector Traffic to Secure Access. --
108 Ensure that the connector disk is writeable. --
109 Ensure that the connector disk is writeable. --
110 Ensure that the connector disk is writeable. --
111 Ensure that connector can connect to the Secure Access cloud. For more information, see Allow Resource Connector Traffic to Secure Access. --
112 Ensure that the connector instance time is correct. Ensure that connector can connect to the Secure Access cloud. For more information, see Allow Resource Connector Traffic to Secure Access. --
113 Ensure that the connector disk is writeable. --
114 Deploy a new connector instance. Ensure that connector can connect to the Secure Access cloud. For more information, see Allow Resource Connector Traffic to Secure Access. --
115 Unable to sync the resource connector with Secure Access. If the error condition persists, contact Cisco Support at https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html. Ensure that the connector can connect to Secure Access. For more information, see Allow Resource Connector Traffic to Secure Access. --
116 Deploy a new connector instance. Contact Support (Cisco TAC)
117 Deploy a new connector instance. Contact Support (Cisco TAC)
118, 119 Deploy a new connector instance. --
All others Deploy a new connector instance. Contact Support (Cisco TAC)