Software Secure Access
Activity Manage

Cisco Secure Access Help Manage Certificates Add Customer CA Signed Root Certificate Procedure

Last updated: Aug 07, 2025

Procedure

  1. Navigate to Secure > Certificates > Internet destinations, and click Add custom CA-signed certificate.
  2. Enter a descriptive name for your certificate, and then click Next.
  3. Click Download CSR to save the Secure Access Certificate Signing Request (.csr) file to the local system, and then click Next.

    Use a tool such as Microsoft Certificate Services or OpenSSL to sign the CSR with your corporate certificate signing authority (CA).


     
    You must download the Secure Access CSR file to complete the step.
  4. Sign the downloaded CSR file with your corporate certificate authority (CA).
  5. Once you have signed the downloaded .csr file, click Upload signed certificate.

    Certificate status is Pending signed certificate upload until you upload your own CA signed root certificate.

  6. Browse to the certificate that you have generated with the Secure Access CSR or drag the signed certificate file onto Secure Access, and then click Next.

    You can optionally also upload your signing certificate authority's public root certificate to Secure Access. This allows Secure Access to validate the signed certificate that you uploaded.

  7. Confirm that end-user devices have the root certificate required to validate server certificates that are signed by your organization's CA. Managed devices typically already have the required certificate.
  8. For Activate, click Use for decryption to activate the CA signed certificate in Secure Access, and then click Start using for decryption.