Run Diagnostic or Techsupport Scripts
For more information, see Run Diagnostic and Techsupport Scripts.
The diagnostic script runs a series of ping and DNS tests on the local IP address, gateway, Secure Access APIs, and headend IP addresses. The script also checks connectivity on HTTPS ports to various Secure Access endpoints, along with system artifacts created through the connector instance provisioning process.
The techsupport script displays the following information:
- Version of the resource connector software.
- VPN tunnel state and related information.
- System monitoring metrics, such as disk and memory statistics.
- Information snapshot of the connector host, from DNS to Network interface details, iptables, routes, sysctl system settings, and monitoring information.
- Recent periodic resource connector software logs.