Check Connector Status
You get get a list of the connectors for a particular connector group. For more information, see View a Connector Group's Connectors and Assigned Resources.
On the Connectors page for a connector group, check the Status column:
| Status | Description | Action Required |
|---|---|---|
| Connected | The connector is connecting user traffic to private resources as expected. | None |
| Disconnected | The connector is no longer connecting user traffic to private resources. |
For more information, see Troubleshoot Resource Connectors and Connector Groups. If the connector remains disconnected for too long (a variable time period up to 5 weeks), it will expire. Expired connectors cannot be reactivated. |
| Disabled | An administrator has disabled this connector intentionally. | If you want to re-enable this connector, click the ellipsis button [...] at the end of the table row for that connector and choose Enable. |
| Updating | The connector software is being automatically updated. |
No action is required. This process takes up to 15 minutes. The connector will resume service automatically after the update completes. If you have deployed more than one connector in the group, traffic should not be impacted. |
| Expired |
In order to ensure connector integrity, connector validation is periodically renewed. If a connector is disconnected at the time renewal must occur, it expires and can no longer be used. This is a security feature. |
There is no way to reactivate an expired connector. Delete the connector instance in your virtual environment, delete the expired connector from the connector group in Secure Access, and deploy a new connector if needed. |