Generate Diagnostics and Email the Secure Access Reports
Before you begin, add an Secure Access administrator's email address to the Cisco Security Connector. For more information, see Add an administrator email address.
- On your iOS device, in the Cisco Security Connector app, navigate to Umbrella details > Diagnostics > Generate Diagnostics.
- Tap Start. The diagnostic report starts generating.
- When the diagnostic report is complete, navigate to About > Report a Problem...
- Enter a problem description, then tap Next. A preview of the problem report email appears, which you can edit, or add more recipients to the message. The Secure Access diagnostic report files are attached.
- Tap Send.