Software Secure Access
Activity Manage

Enrollment Errors

Error Description Condition
Certification enrollment error Occurs when the certificate does not install in the background during enrollment. The certificate is required for Zero Trust Access to work properly.
No network connection Occurs when the user doesn't have an active or working internet connection (wired or wireless).
User auth error during enrollment Error initiating enrollment. Contact your IT help desk. Occurs when the user has provided an invalid email address or password (or both). The system is unable to verify the user's credentials.