Allow Users to Contact an Administrator
If you configure Secure Access to allow end users to contact an administrator from the block page, users can notify you if they feel a website should not be blocked. When end users attempt to access blocked sites, Secure Access includes a contact form at the bottom of block notifications:
After the end user submits the form, Secure Access sends an email message to the administrator address you provided, including the user's message and diagnostic information that helps you determine whether to allow access to the site.
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Assistance With Allowing Websites
If you are unsure if a website should be allowed or have questions about a domain classification, contact Support. |