Add an OAuth Client to Your ServiceNow Deployment
Perform these steps in your ServiceNow IT Service Management portal. Make sure your account has the ais_high_security_admin role and the oauth_user role, and the application scope is set to Global.
- Navigate to All>System OAuth>Application Registries
- Click on New and select Create an OAuth API endpoint for external clients.
- Fill out the form that appears with the following required values (other fields are optional):
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Name: Enter a name that will be used by the Secure Access ServiceNow Connector as a Client Id.
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Client Secret: Enter a secret value compliant with your org policy. Take note of this value, as you will need it again when authorizing your ServiceNow tenant with Umbrella.
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Redirect URL: https://management.api.umbrella.com/admin/v2/cloudApplicationInstances/oauth2/callback
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Refresh Token Live Span: We recommend entering 31,536,000 seconds, which is one year. Once the refresh token expires, the ServiceNow tenant will need to be re-authorized with Secure Access.
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Application: Global.
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- Click Submit.