Have End Users Enroll in Zero Trust Access
The Zero Trust Access client app will walk end users through the enrollment process, which they should find reasonably straightforward.
You can give your end users the following instructions for (if applicable) installing the app and enrolling in Zero Trust Access:
- If your administrator has not yet installed the Zero Trust Access app on your device: Install the app from the App Store.
- In order to enroll your device for Zero Trust Access, you will need your work email address and your single sign-on credentials.
- Launch the app and follow the instructions.
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In order to avoid unpredictable disruptions when accessing your organization's resources, you should allow notifications. - You will be prompted to sign in using Single sign-on credentials.
- When you see an Approve prompt, verify that the information on the screen is correct, then tap Approve.
- You may need to sign in again the first time you access an application on your network.
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- You may be required to sign in again periodically in order to access applications on your network. This is expected.