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Deploy Software Agents on Workloads Frequently Asked Questions Windows Host Rename

Last updated: Jun 09, 2025

Windows Host Rename

Scenario 1: Not able to see IP Addresses and VRF info after renaming the Windows Host Steps to fix the issue:

  • Remove the entry(with new Hostname that is missing IP Addresses and VRF info) from the TaaS UI.

  • Uninstall ‘Cisco Secure Workload Agent’ from the Windows Host and delete the ‘Cisco Tetration’ directory (typically the path for this will be : ‘C:Program FilesCisco Tetration’).

  • Install ‘Cisco Secure Workload Agent’ on the Windows Host.

Following the above steps should register the Agent on the TaaS UI successfully with the IP Addresses and VRF info.

Scenario 2: Planned Windows Host rename (in advance) Steps to follow:

  • Uninstall ‘Cisco Secure Workload Agent’ from the Windows Host and delete the ‘Cisco Tetration’ directory (typically the path for this will be : ‘C:Program FilesCisco Tetration’).

  • Rename the Windows Host and Reboot.

  • Install ‘Cisco Secure Workload Agent’ on the Windows Host(with new Hostname).

Following the above steps for planned Host rename should register the Agent on the TaaS UI with new Hostname.

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