Npcap Issues
Npcap is a pcap tool used for Windows Agent only. Ten seconds after the agent service starts, it will attempt to install or upgrade Npcap to the supported version. If Npcap service fails to install or upgrade, the agent will retry the installation within the next 30 minutes. After 3 failed attempts, the agent will attempt to rollback Npcap to a previous supported version if available. After, the agent will no longer try to install Npcap. You can check C:\Program Files\Cisco Tetration\Logs\TetUpdate.exe.log and C:\Program Files\Cisco Tetration\Logs\npcap_install.log to identify the error.