Troubleshooting

Connectivity issue Secure Workload will attempt to connect to the provided IP/hostname and port number using an HTTPS connection originating from one of the Secure Workload appliance servers or from the cloud in the case of TaaS or from the VM hosting the Secure Workload Secure Connector tunnel service. In order to correctly establish this connection, firewalls must be configured to permit this traffic. Also, make sure the given credentials are correct and have privileges with read and write access to send REST API requests to the F5 BIG-IP appliance.

Security rules not found In case no security rules for a defined virtual server are found, after policy enforcement was performed, make sure the corresponding virtual server is enabled, ie. its availability/status must be available/enabled.