Software Secure Workload
Activity Configure

Change a Password

Procedure

1

Click on the user icon in the top-right corner.

2

Select User Preferences.

3

In the Change Password pane, enter your current password in the Old Password field.

4

Enter your new password in the Password field.

5

Re-enter your new password in the Confirm Password field.

6

Click Change Password to submit the change.


 

Password must be 8–128 characters and contain at least one of the each following:

  • Lower case letters ( a b c d . . . )

  • Upper case letters ( A B C D . . . )

  • Numbers (0 1 2 3 4 5 6 7 8 9 )

  • Special characters ( ! " # $ % & ’ ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ‘ { | } ~ ), space included

Recovery Codes

Procedure

1

Download the recovery codes from the User Preferences page.​


 

Only admins have the ability to generate recovery codes. Note that if external authentication is enabled, recovery code generation is not supported.​

2

Each admin user will have to download their recovery codes after login and will be provided with six recovery codes.​

3

At login, enter the recovery code in the password field. Recovery codes must be used during login in conjunction with the username.

4

When logging in with the username and recovery code as the password, users will be redirected to the password reset screen to set a new password.


 

The used recovery code will no longer be valid for subsequent logins.​ We suggest users regenerate their recovery codes before exhausting all available codes.​