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Configure and Manage Connectors for Secure Workload Secure Connector Secure Connector Client Status

Last updated: Jun 09, 2025

Secure Connector Client Status

On the External Orchestrators page, the status of the configured external orchestrators and Secure Connector tunnel is displayed. If Secure Connector is enabled while configuring the external orchestrators, you can view the Secure Connector client metrics on the Secure Connector page.

However, if the Secure Connector tunnel status is Active but the client metrics are not visible, it implies an older version of Secure Connector is installed. A message to upgrade the Secure Connector Client version is displayed as shown:

Secure Connector Client upgrade message
Figure 1: Secure Connector Client upgrade message

 

For instructions on installing the latest Secure Connector RPM, see Download and Install Latest Secure Connector Client RPM

To view the client metrics:

Procedure

1

Under Configure Details, click the Status row. The Secure Connector page is displayed.


 

To access the status of the Secure Connector tunnel, select Manage > Workloads > Secure Connector in the left pane.
2

Select the tabs - General, Interface, or Routes to access more details on the connectivity status between the client and Secure Workload cluster.

Tabs

Description
General

Lists the following information:

  • Tunnel Status

  • Hostname

  • IP Address

  • HTTP/HTTPS Proxy

  • Version- Lists the build version.

  • No. vCPU’s

  • Total Memory (GB)

  • Uptime- Lists the uptime of the VM where the Secure Connector client is running.

  • Last Heartbeat Received- Lists the day and timestamp of heartbeat last received from client.

  • No. of Heartbeat Failures (Last 1 day)- Lists the number of times the connectivity to the Secure Connector client failed in a day. If the client remains to stay inactive, the count is not incremented. The count is reset at the end of day.

  • Round Trip Latency (ms)
Interface

Lists the interface details of the VM where the Secure Connector client is running.
Routes

The route table lists the destination IP addresses, gateway, genmask, and interface.
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