Software Secure Workload
Activity Configure

Idle Session

For those who are authenticating using a local database, this section explains how failed login attempts may lock the user account:

Procedure

1

Five failed login attempts using email and password result in locking the account.


 

As a security measure against probing, no specific message indicating the lock will be provided in the login interface when trying to sign in a locked account.

2

Lock out interval is set at 30 minutes. After the account is unlocked, use the correct password to log in or initiate password recovery by clicking Forgot password?


 

Once a user is successfully signed in, one hour of inactivity logs out the user. This timeout is configured from Manage > Service Settings > Session Configuration.