Software Secure Firewall Threat Defense
Platform Secure Firewall Threat Defense Virtual
Activity Onboard

Onboard Devices to Cloud-Delivered Firewall Management Center Change Management Managing Tickets Submitting a Ticket

Last updated: Jul 29, 2025

Submitting a Ticket

After you have completed the changes needed for a ticket, you can preview and validate the changes. Then, when you are satisfied with the changes, submit the ticket for review and approval.

Changes made within the ticket are not applied until you submit the ticket and the ticket is approved. Until approval happens, all policies modified within a ticket are locked to that ticket and cannot be changed by anyone else.

Procedure

1

Choose System (system gear icon) > Change Management Workflow, or click the Ticket (Ticket icon) shortcut menu.

2

Click Submit for Approval (Submit for Approval icon) or More (more icon) > Submit for Approval for the open ticket.

3

Optionally, enter a comment for your action.

4

Click Submit.