Troubleshoot Error Messages
Problem: Name or service not known error
This error is displayed as a tooltip when you hover the mouse over an error condition on a connector. An example follows; yours might look different.
Solution: Edit the connector and check for:
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A trailing slash on a host name
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Verify the password is correct
Problem: Incorrect username or password
This error is displayed as a tooltip when you hover the mouse over an error condition on a connector.
Solution: Edit the connector and change the user name or password.
Problem: Invalid certificate caused by all certs not being displayed (Quo Vadis)
Detail: Mac OS could be set up to always trust a certificate
Solution: Open Keychain Access, 2) double-click the Hydrant certificate 3) Expand Trust 4) For when using this certificate, click Use System Defaults