How to Configure Devices in the Change Management Workflow
When you enable Change Management, users who configure devices need to change their approach slightly. Configuration specialists need to take the following approach when making configuration changes to supported policies and objects.
Procedure
| 1 |
Create a ticket. |
| 2 |
Open the ticket. |
| 3 |
Make the configuration changes. Note that the procedures explained in the online help and user guides assume that Change Management is not active, and omit any steps for creating, opening, or submitting tickets. |
| 4 |
Optionally, preview and validate the ticket to ensure the changes are complete and correct. |
| 5 |
Submit the ticket. At this point, the approver can either approve or reject the ticket.
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