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Role-Based Access Control (RBAC) Import Users

Last updated: Jul 16, 2025

Import Users

Automate the process of inviting multiple users to an organization by importing a file that contains the details of users.

Procedure

1

In the Security Cloud Control platform menu, choose Platform Services > Platform Management.

2

Choose Access Management > Administrator Access.
3

Under the Administrators tab, click Import users.
4

In the Import users from file pane, upload or drag and drop a .csv file.

Import user list from a .csv file


 

The .csv file should list the first name, last name, and email address for each user, in the tabular format that is shown in the following table. Each user must be listed on a separate row.

In the table, make sure that the first row serves as the header with the titles "firstName," "lastName," and "email" in that specific order. The rows that follow must include user information.

Figure 1: Format of .csv file

After the file is successfully imported, the Add to groups option is enabled.
5

(Optional) From the Group(s) drop-down list, choose the group or groups to add the invited users.
6

Click Next.

This step enables you to assign roles to the users.
7

In the Assign roles to invited users pane:

  1. Choose a product from the Product or service drop-down list.

    This is a mandatory step for Security Cloud Control to assign either a member or administrator role to the user.

  2. To assign the user one or more roles for the selected product, choose a role from the Roles drop-down list.

  3. To add more product roles to the user, click +Assign another role and choose the role and location as you did previously.

    Assign roles to the invited users.

8

Click Finish & invite.

An email is sent to the invited users, specifying an activation link that expires in one hour.

On the Users page, click the Pending invitations tab to view invitations that haven't been activated yet.

If you have invited a user who exists in Security Cloud Control, that user appears in the list of Current Accounts on the Administrators page.
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