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Security Cloud Control Getting Started Guide for Existing Customers

Before you Begin
- Is This Guide For you
- About Cisco Security Cloud Control
- Products Managed by Cisco Security Cloud Control
- Getting Started Workflow
Signing in to Security Cloud Control
- Signing in to Security Cloud Control
- Overview of Security Cloud Sign On
- Products Supported by Security Cloud Sign On
- Creating a Security Cloud Sign On Account
Your Landing Page
- Set Your Default Landing Page
Organizations and Regions
- Create an Organization
Add a Domain
- Claim and verify a domain
Integrate an Identity Provider
- Prerequisites
- SAML Response Requirements
- Step 1: Initial setup
- Step 2: Provide Security Cloud SAML metadata to your identity provider
- Step 3: Provide SAML metadata from your IdP to Security Cloud
- Step 4: Test your SAML integration
- Step 5: Activate the integration
- Troubleshooting SAML errors
Role-Based Access Control (RBAC)
- Role-Based Access Control in an Organization
- Invite a User
- Import Users
- Create a New Group
- Add Users to a Group
- Assign Roles to Groups
Claim Your Product Subscriptions
- Overview of Subscription Process
- Enable Firewall in Security Cloud Control
- Claim a Subscription
- Activate a Product Instance
  - Activate an Inactive Product Instance
  - Activate an Externally Managed Product Instance
  - Activation Code to Activate Externally Managed Product Instance
  - Activate a Product Instance with Further Inputs
Onboard Devices to Security Cloud Control
- Secure ASA Onboarding Methods
- Secure Firewall Threat Defense Onboarding Methods
- On-Premises Firewall Management Center Onboarding Methods
- Meraki Security Appliance Onboarding Methods
- Cisco IOS Device Onboarding Methods
- Secure Firewall Chassis Manager Onboarding Methods
- AWS Virtual Private Cloud Onboarding Methods
- Cisco Umbrella Organization Onboarding Methods
Next Steps
- Additional Configuration Assistance
Additional Documentation and Support
- AI Defense Documentation
- Firewall in Security Cloud Control Documentation
- Multicloud Defense Documentation
- Secure Access Documentation
- Secure Workload Documentation
- Customer Support Resources
Cisco Support Access
- Cisco Support Access to your Organization
- Enable Cisco Support Access

Additional Documentation and Support Customer Support Resources

Last updated: Jul 16, 2025

Customer Support Resources

These are methods of contacting the Cisco Technical Assistance Center (TAC):

Email Cisco TAC: tac@cisco.com
Call Cisco TAC (North America): 1.408.526.7209 or 1.800.553.2447
Call Cisco TAC (worldwide): Cisco Worldwide Support Contacts

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