The Cisco Success Network
Cisco Success Network is a user-enabled cloud service. When you enable Cisco Success Network, a secure connection is established between the device and the Cisco cloud to stream usage information and statistics. Streaming telemetry provides a mechanism to select data of interest from the device and to transmit it in a structured format to remote management stations for the following benefits:
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To inform you of available unused features that can improve the effectiveness of the product in your network.
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To inform you of additional technical support services and monitoring that might be available for your product.
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To help Cisco improve our products.
The device establishes and maintains the secure connection at all times, and allows you to enroll in the Cisco Success Network. After you have registered the device, you can change the Cisco Success Network setting.
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Enable or Disable the Cisco Success Network
During initial system setup, you are prompted to register the device with Cisco Smart Software Manager. If you instead elected to use the 90-day evaluation license, you must register the device before the end of the evaluation period. To enroll the device, either register the device with Cisco Smart Software Manager (on the Smart Licensing page) or enroll with Security Cloud Control by entering a registration key.
When you register the device, your virtual account allocates the license to the device. Registering the device also registers any optional licenses that you have enabled.
You can turn off this connection at any time by disabling Cisco Success Network, although you can only disable this option through the Firewall Device Manager UI. Disabling will disconnect the device from the cloud. Disconnection does not impact the receipt of updates or the operation of the Smart Licensing capabilities, which continue to operate normally. See the Connecting to the Cisco Success Network section of the System Administration chapter of the Firepower Device Manager configuration Guide, Version 6.4.0 or later for more information.