Security
I received the error "Could not validate your OTP" when logging into Security Cloud Control for the first time
Check that your desktop or mobile device clock is synchronized with a world time server. Clocks being out of sync by less or more than a minute can cause incorrect OTPs to be generated.
Is my device connected directly to Security Cloud Control cloud platform?
Yes. The secured connection is performed using the Security Cloud Control SDC which is used as a proxy between the device and Security Cloud Control platform. Security Cloud Control architecture, designed with security first in mind, enables having complete separation between data traversing back and forth to the device.
Does the SDC require any additional cost or license?
No.
How can I check the tunnel status? State options
Security Cloud Control performs the tunnel connectivity checks automatically every hour, however ad-hoc VPN tunnel connectivity checks can be performed by choosing a tunnel and requesting to check connectivity. Results may take several seconds to process.
Can I search a tunnel based on the device name as well as its IP address of one of its peers?
Yes. Search and pivot to a specific VPN tunnel details by using available filters and search capabilities on both name and the peers IP addresses.