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Managing SSH Devices with Security Cloud Control

Introduction
- About Cisco Security Cloud Control
- Products Managed by Cisco Security Cloud Control
- About Firewall in Security Cloud Control
- Managing SSH Devices with Firewall in Security Cloud Control
- The Firewall Dashboard
Get Started
- Create a Security Cloud Control Tenant
- Browsers Supported in Security Cloud Control
- Login Requirements for Security Cloud Control
  - Initial Login to Your New Security Cloud Control Tenant
  - Signing in to Security Cloud Control in Different Regions
  - Troubleshooting Login Failures
- Migrate to Cisco Security Cloud Sign On Identity Provider
  - Troubleshooting Login Failures after Migration
- Launch a Security Cloud Control Tenant
- Security Cloud Control Services Page
- About Security Cloud Control Licenses
  - Cloud-Delivered Firewall Management Center and Threat Defense Licenses
- Security Cloud Control Platform Maintenance Schedule
- Cloud-delivered Firewall Management Center Maintenance Schedule
- Manage Objects
  - Object Types
  - Shared Objects
  - Object Overrides
  - Unassociated Objects
  - Compare Objects
  - Filters
    - Object Filters
      - Configure Object Filters
      - When to Exclude a Device from Filter Criteria
  - Unignore Objects
  - Deleting Objects
    - Delete a Single Object
    - Delete a Group of Unused Objects
  - Network Objects
  - Service Objects
- Network Address Translation
- Order of Processing NAT Rules
- Network Address Translation Wizard
  - Create a NAT Rule by using the NAT Wizard
- Common Use Cases for NAT
  - Enable a Server on the Inside Network to Reach the Internet Using a Public IP address
  - Enable Users on the Inside Network to Access the Internet Using the Outside Interface's Public IP Address
  - Make a Server on the Inside Network Available on a Specific Port of a Public IP Address
    - NAT Incoming FTP Traffic to an FTP Server
    - NAT Incoming HTTP Traffic to an HTTP Server
    - NAT Incoming SMTP Traffic to an SMTP Server
  - Translate a Range of Private IP Addresses to a Range of Public IP Addresses
    - Translate a Pool of Inside Addresses to a Pool of Outside Addresses
  - Prevent a Range of IP Addresses from Being Translated When Traversing the Outside Interface
    - Create a Twice NAT Rule
Manage Tenants and Users
- Manage a Security Cloud Control Tenant
  - Configure User Preferences
    - General Preferences
      - Change the Security Cloud Control Web Interface Appearance
    - User Notification Preferences
    - View Security Cloud Control Notifications
  - Tenant Settings
    - Enable Change Request Tracking
    - Prevent Cisco Support from Viewing your Tenant
    - Enable the Option to Auto-accept Device Changes
    - Default Conflict Detection Interval
    - Enable the Option to Schedule Automatic Deployments
    - Web Analytics
    - Share Event Data with Cisco Talos
    - Tenant ID
    - Tenant Name
    - Security Cloud Control Platform Navigator
  - Organization Notification Settings
    - Enable Email Subscribers
      - Add an Email Subscription
      - Edit Email Subscriptions
      - Delete an Email Subscription
    - Enable Service Integrations for Security Cloud Control Notifications
      - Incoming Webhooks for Webex Teams
      - Incoming Webhooks for Slack
      - Incoming Webhooks for a Custom Integration
  - Logging Settings
  - Integrate Your SAML Single Sign-On with Security Cloud Control
  - Renew SSO Certificate
  - My Tokens
  - API Tokens
    - API Token Format and Claims
    - Manage API-only Users for Firewall in Security Cloud Control
    - Token Management
      - Generate an API Token
      - Renew an API Token
      - Revoke an API Token
  - Relationship Between the Identity Provider Accounts and Security Cloud Control User Records
    - Login Workflow
    - Implications of this Architecture
      - Customers Who Use Cisco Security Cloud Sign On
      - Customers Who Have Their Own Identity Provider
      - Cisco Managed Service Providers
      - Related Topics
  - Manage Multi-Tenant Portal
    - Add a Tenant to a Multi-Tenant Portal
    - Delete a Tenant from a Multi-Tenant Portal
    - Manage-Tenant Portal Settings
      - Settings
      - Switch Tenant
  - The Cisco Success Network
- Manage Users in Security Cloud Control
  - Manage Super Admins on Your Tenant
  - View the User Records Associated with your Tenant
- Active Directory Groups in User Management
  - Prerequisites for Adding an Active Directory Group to Security Cloud Control
  - Add an Active Directory Group for User Management
  - Edit an Active Directory Group for User Management
  - Delete an Active Directory Group for User Management
- Create a New Security Cloud Control User
  - Create a Cisco Security Cloud Sign On Account for the New User
    - About Logging in to Security Cloud Control
    - Before You Log In
    - Create a New Cisco Security Cloud Sign On Account and Configure Duo Multi-factor Authentication
  - Create a User Record with Your Security Cloud Control Username
  - The New User Opens Security Cloud Control from the Cisco Secure Sign-On Dashboard
- User Roles in Security Cloud Control
  - Read-only Role
  - Edit-Only Role
  - Deploy-Only Role
  - VPN Sessions Manager Role
  - Admin Role
  - Super Admin Role
  - Change The Record of the User Role
- Add a User Account to Security Cloud Control
  - Create a User Record
  - Create API Only Users
- Edit a User Record for a User Role
  - Edit a User Role
- Delete a User Record for a User Role
  - Delete a User Record
Connect Your Device
- Secure Device Connector
  - Connect Security Cloud Control to your Managed Devices
  - Deploy a VM for Running the Secure Device Connector and Secure Event Connector
  - Deploy a Secure Device Connector On Your VM
  - Bootstrap a Secure Device Connector on the Deployed Host
  - Deploy a Secure Device Connector to vSphere Using Terraform
  - Deploy a Secure Device Connector on an AWS VPC Using a Terraform Module
  - Migrate an On-Premises Secure Device Connector and Secure Event Connector from a CentOS 7 Virtual Machine to an Ubuntu Virtual Machine
  - Change the IP Address of a Secure Device Connector
  - Remove a Secure Device Connector
  - Move an ASA from one SDC to Another
  - Rename a Secure Device Connector
  - Update your Secure Device Connector
  - Using Multiple SDCs on a Single Security Cloud Control Tenant
  - Security Cloud Control Devices that Use the Same SDC
  - Open Source and Third-Party License in SDC
Onboard Devices and Services
- Supported Devices, Software, and Hardware
- Onboard an SSH Device
  - Onboard an SSH Device
  - Delete a Device from Security Cloud Control
Manage Onboarded Device Settings
- Changing a Device's IP Address in Security Cloud Control
- Changing a Device's Name in Security Cloud Control
- Export a List of Devices and Services
- Export Device Configuration
- External Links for Devices
  - Create an External Link from your Device
  - Create an External Link to
  - Create an External Link for Multiple Devices
  - Edit or Delete External Links
  - Edit or Delete External Links for Multiple Devices
- Bulk Reconnect Devices to Security Cloud Control
- Moving Devices Between Tenants
- Device Certificate Expiry Detection
- Write a Device Note
- Delete a Device from Security Cloud Control
- Manage Security Devices
- About Security Devices Page
- Security Cloud Control Labels and Filtering
  - Applying Labels to Devices and Objects
  - Filters
- Use Security Cloud Control Search Functionality
  - Page Level Search
Managing SSH Devices using Firewall in Security Cloud Control
- Security Cloud Control Command Line Interface
  - Using the Command Line Interface
  - Entering Commands in the Command Line Interface
  - Work with Command History
- Bulk Command Line Interface
  - Bulk CLI Interface
  - Send Commands in Bulk
  - Work with Bulk Command History
  - Work with Bulk Command Filters
    - By Response Filter
    - By Device Filter
- Command Line Interface Macros
  - Create a CLI Macro from a New Command
  - Create a CLI Macro from CLI History or from an Existing CLI Macro
  - Run a CLI Macro
  - Edit a CLI Macro
  - Delete a CLI Macro
- Export Security Cloud Control CLI Command Results
  - Export CLI Command Results
  - Export the Results of CLI Macros
  - Export the CLI Command History
  - Export the CLI Macro List
- Reading, Discarding, and Deploying Configuration Changes
  - Read All Device Configurations
  - Read Changes from Firewalls
  - Preview and Deploy Configuration Changes for All Devices
  - Bulk Deploy Device Configurations
  - About Scheduled Automatic Deployments
    - Schedule an Automatic Deployment
    - Edit a Scheduled Deployment
    - Delete a Scheduled Deployment
  - Check for Configuration Changes
  - Discard Configuration Changes
  - Out-of-Band Changes on Devices
- Synchronizing Configurations Between Security Cloud Control and Device
  - Conflict Detection
    - Enable Conflict Detection
  - Automatically Accept Out-of-Band Changes from your Device
    - Configure Auto-Accept Changes
    - Disabling Auto-Accept Changes for All Devices on the Tenant
  - Resolve Configuration Conflicts
    - Resolve the Not Synced Status
    - Resolve the Conflict Detected Status
  - Schedule Polling for Device Changes
Manage Device Configuration
- Reading, Discarding, and Deploying Configuration Changes
  - Read All Device Configurations
  - Read Changes from Firewalls
  - Preview and Deploy Configuration Changes for All Devices
  - Bulk Deploy Device Configurations
  - About Scheduled Automatic Deployments
    - Schedule an Automatic Deployment
    - Edit a Scheduled Deployment
    - Delete a Scheduled Deployment
  - Check for Configuration Changes
  - Discard Configuration Changes
  - Out-of-Band Changes on Devices
- Synchronizing Configurations Between Security Cloud Control and Device
  - Conflict Detection
    - Enable Conflict Detection
  - Automatically Accept Out-of-Band Changes from your Device
    - Configure Auto-Accept Changes
    - Disabling Auto-Accept Changes for All Devices on the Tenant
  - Resolve Configuration Conflicts
    - Resolve the Not Synced Status
    - Resolve the Conflict Detected Status
  - Schedule Polling for Device Changes
Monitoring and Reporting Change Logs, Workflows, and Jobs
- Manage Change Logs in Security Cloud Control
- View Change Log Differences
- Export the Change Log
  - Differences Between Change Log Capacity in Security Cloud Control and Size of an Exported Change Log
- Change Request Management
  - Enable Change Request Management
  - Create a Change Request
  - Associate a Change Request with a Change Log Event
  - Search for Change Log Events with Change Requests
  - Search for a Change Request
  - Filter Change Requests
  - Clear the Change Request Toolbar
  - Clear a Change Request Associated with a Change Log Event
  - Delete a Change Request
  - Disable Change Request Management
  - Change Request Management Use Cases
- Monitor Jobs in Security Cloud Control
  - Reinitiate a Bulk Action
  - Cancel a Bulk Action
- Monitor Workflows in Security Cloud Control
Terraform
- About Terraform
Troubleshooting
- Troubleshoot a Secure Device Connector
  - SDC is Unreachable
  - SDC Status not Active on Security Cloud Control After Deployment
  - Changed IP Address of the SDC is not Reflected in Security Cloud Control
  - Troubleshoot Device Connectivity with the SDC
  - Intermittent or No Connectivity with SDC
  - Container Privilege Escalation Vulnerability Affecting Secure Device Connector: cisco-sa-20190215-runc
    - Updating a Security Cloud Control -Standard SDC Host
    - Updating a Custom SDC Host
    - Bug Tracking
  - Invalid System Time
  - SDC version is lower than 202311****
  - Certificate or Connection errors with AWS servers
- Troubleshoot Security Cloud Control
  - Troubleshooting Access and Certificates
    - Resolve New Fingerprint Detected State
    - Troubleshooting Network Problems Using Security and Analytics Logging Events
    - Troubleshooting SSL Decryption Issues
  - Troubleshooting Login Failures after Migration
  - Troubleshooting Objects
    - Resolve Duplicate Object Issues
    - Resolve Unused Object Issues
      - Resolve an Unused Object Issue
      - Remove Unused Objects in Bulk
    - Resolve Inconsistent Object Issues
    - Resolve Object Issues in Bulk
- Device Connectivity States
  - Troubleshoot Insufficient Licenses
  - Troubleshoot Invalid Credentials
  - Troubleshoot New Certificate Issues
    - New Certificate Detected
  - Troubleshoot Onboarding Error
  - Resolve the Conflict Detected Status
  - Resolve the Not Synced Status
FAQ and Support
- Security Cloud Control
- FAQ About Onboarding Devices to Security Cloud Control
  - FAQs About Onboarding Secure Firewall ASA to Security Cloud Control
  - FAQs About Onboarding FDM-Managed Devices to Security Cloud Control
  - FAQs About Onboarding Secure Firewall Threat Defense to Cloud-delivered Firewall Management Center
  - FAQs About On-Premises Secure Firewall Management Center
  - FAQs About Onboarding Meraki Devices to Security Cloud Control
  - FAQs About Onboarding SSH Devices to Security Cloud Control
  - FAQs About Onboarding IOS Devices to Security Cloud Control
- Device Types
- Security
- Troubleshooting
- Terminologies and Definitions used in Zero-Touch Provisioning
- Policy Optimization
- Connectivity
- About Data Interfaces
- How Security Cloud Control Processes Personal Information
- Contact Security Cloud Control Support
  - Export The Workflow
  - Open a Support Ticket with TAC
    - How Security Cloud Control Customers Open a Support Ticket with TAC
    - How Security Cloud Control Trial Customers Open a Support Ticket with TAC
  - Security Cloud Control Service Status Page

Activity Onboard

Manage Tenants and Users Manage a Security Cloud Control Tenant The Cisco Success Network

Last updated: Jun 09, 2025

The Cisco Success Network

Cisco Success Network is a user-enabled cloud service. When you enable Cisco Success Network, a secure connection is established between the device and the Cisco cloud to stream usage information and statistics. Streaming telemetry provides a mechanism to select data of interest from the device and to transmit it in a structured format to remote management stations for the following benefits:

To inform you of available unused features that can improve the effectiveness of the product in your network.
To inform you of additional technical support services and monitoring that might be available for your product.
To help Cisco improve our products.

The device establishes and maintains the secure connection at all times, and allows you to enroll in the Cisco Success Network. After you have registered the device, you can change the Cisco Success Network setting.

For threat defense high availability pairs, the selection of the active device overrides the Cisco Success Network setting on the standby device.
Security Cloud Control does not manage the Cisco Success Network settings. The settings managed through, and telemetry information is provided by, the Firewall Device Manager user interface.

Enable or Disable the Cisco Success Network

During initial system setup, you are prompted to register the device with Cisco Smart Software Manager. If you instead elected to use the 90-day evaluation license, you must register the device before the end of the evaluation period. To enroll the device, either register the device with Cisco Smart Software Manager (on the Smart Licensing page) or enroll with Security Cloud Control by entering a registration key.

When you register the device, your virtual account allocates the license to the device. Registering the device also registers any optional licenses that you have enabled.

You can turn off this connection at any time by disabling Cisco Success Network, although you can only disable this option through the Firewall Device Manager UI. Disabling will disconnect the device from the cloud. Disconnection does not impact the receipt of updates or the operation of the Smart Licensing capabilities, which continue to operate normally. See the Connecting to the Cisco Success Network section of the System Administration chapter of the Firepower Device Manager configuration Guide, Version 6.4.0 or later for more information.

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